I highly recommend everyone at Acura Kelowna! We bought a pre owned MDX a week ago and the whole process went so smoothly and with such professionalism. No pressuring at all! If anything they were the opposite. Everyone was super friendly. Our sales man, Emonn (spelling?) was so personable, knowledgeable and knew in detail every feature of the car. Once we decided to purchase the vehicle he personally synced our phones and the key fobs to our seat settings. He also took us to the gas station and made sure the tank was full! Highly recommend!
I had the pleasure of interacting with Joseph Otoo at this dealership while I was shopping for a used RDX. This gentlemen was amazing at his efforts to find me a used RDX as well as researching a trade in value for my current vehicle. I ended up finding a used vehicle in AB, which is where I live that we purchased but I would highly reccomend this salesman if anyone is looking at purchasing a vehicle.Thank You Joseph for your efforts at finding me a suitable vehicle, even though I did not end up buying from your dealership, ...
I was nervous about purchasing my first car on my own and Jessica was very helpful and easy going!
I purchased a new Honda Civic from sales associate Jessica Heinrich. She was very knowledgeable of the car’s features and was pleasant to deal with. No high pressure tactics.
Andrew and the team at Harmony Acura were excellent. When the Acura RDX I purchased from them got scratched when it was being prepped for my pickup, they went above and beyond to ensure the scratch was repaired and I provided with a loaner vehicle to use in the interim. Andrew was consistent in checking in with me, working around my busy schedule, and polite and easy to deal with. In addition to the great customer service, I love my new RDX and how it performs. The quality associated with the Acura brand shines through, not only in comfort but ...
Marco walked me through a unfamiliar process with professionalism and diligence. My questions were answered, he was familiar with the product and I ended with a vehicle that I am very happy with. I would have no hesitation recommending Marco and Harmony Honda
This place is amazing. The staff is super helpful. Joe Otoo is the nicest salesperson I've ever met and made Chan feel special and taken care of. Kevan the finance person did everything he could to help her make her purchase as painless as possible. 10 out of 10.
Had an issue with the software in my 2019 RDX A-Spec (Auto wasn't detecting the correct time zone, among other related minor issues). Came in and spoke with Aaron. He was very accommodating on timing to fit me in, as well as providing a loaner vehicle.He even went above and beyond by being able to provide details of the loaner so that it would not be an issue at work. Aaron was also very helpful in general questions and maintenance suggestions (beyond what the "recommended" are).Overall a very positive experience.