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Customer Testimonials
Thank you to Emmett! What an amazing human, first off, and a diligent salesman. I was supposed to looked at the Acura and then go to VW to check out a vehicle. The car was great, but Emmett was awesome! As was everyone else that I dealt with. Thank you for making the day as fun as possible!
Great service and friendly staff. Our vehicle was serviced very quickly with great results.
Shouldn't take 2 hours to do an oil change nor schedule days in advance.
Great communication and service as usual from the Harmony folks.
We were very happy with the service we received at Harmony Acura from Quinn Binkley and his team. Our new MDX is an amazing vehicle.
Kevin in service always actively listens to my concerns and comes up with the best plan of action. His service is top notch and has always delivered a great experience. Thank you Kevin.
First rate service!
Friendly, knowledgeable service for a reasonable rate.
Our vehicles was towed to the dealership. The next morning, Acura had already diagnosed it, put in the new part, and had it running by noon! The service is away outstanding and they go above and beyond. Thanks!
Rohan was very thorough with the ILX 2022. He's very knowledgeable about the product. Highly recommend him to others!
Always receive great service when taking in my RDX for service. Waiting area is very comfortable and it’s nice to enjoy a complimentary bevy while you’re waiting for your vehicle.
Amazing Service, always takes care of me. Kevin is always great!
Thank you Rohan Dabral Chamoli for the wonderful service on my new Accura purchase. Thank you for taking the time to explain all the new features.
Great Team! Super friendly, helpful and Niki (Finance manager) was very knowledgeable, got me the best deal possible (compared to other dealership finance managers i have talked to recently while car shopping) she also stayed late and helped me through the entire thing. I am loving my Subaru WRX, absolutely no issues. Thankyou again Harmony Honda!
In 2020 i bought my car here, the service was good and people helpful. 2 years later I continue to do all my regular service and maintenance here and have yet to experience anything different.
Very informative and helpful staff, Mike, Steve, Pablo and Jackie , thanks for your help
My wife and I recently purchased a, pre-owned, Subaru Outback from Harmony Acura. We are exceptionally please with the whole buying experience. Rohan Chamoli was the gentleman we dealt with, and we are happy to report he is the consummate professional. Quiet, knowledgable and not at all pushy in his approach to helping us to purchase our next vehicle. I would fully recommend Rohan as a top level sales associate. Also we showed up without an appointment, and were treated like gold.
It was a very pleasant experience buying the 2022 RDX. Marco was really fun and stress-free to work with. He was quite knowledgeable about the vehicle and was very responsive during back and forth negotiations. At no point did we feel pressured to agreeing to a certain number. The car itself looks gorgeous and drives amazing. Highly recommended (both the brand and this dealership). 🙂
Having bought four Acura vehicles in the past 23 years should provide evidence of my appreciation with the vehicle designs, trust worthy service departments and resulting low maintenance costs provided their fortunate customers. I am very reluctant to buy any other brand.
Had an amazing experience with the Service Advisor Kevin as I booked my service through the Acura app I took all the recommended services. Kevin suggested not rotating my tires as I have two sets saving me some money. Whenever you book service with a dealer you always worry about being over charged so it was refreshing to be suggested not to pay for something and for that reason I highly recommend working with Kevin.
After some effort to find an associate, I was able to find a vehicle that suited my requirements. I have only had it a few days but so far am happy with the vehicle and the service provided at Harmony Honda.
I want to start by saying service provided by Quinn Binkley and Jackie Bridge was exceptional. I had never expected I would be picked up at the airport by the Sales Manager Quinn . That is already going too far from what I had expected. As soon as I got in the pick up car, our conversation was already to a friendly point where its didn't even feel like I was buying from out of province and I had never met them before . It felt like home . We got in the dealership Jackie was waiting with everything prepared and ready ...
EDIT- Quinn @ Harmony Acura quickly resolved a few issues I initially experienced, and I was satisfied with the outcome. Thanks for caring about the customer!
Recently purchased the Acura MDX. Quinn and his sales team made the process seamless. Best experience by far, highly recommend purchasing from this dealership!
My wife Lisa and I came down to Kelowna from Kamloops Feb 11th, looking to purchase a second vehicle/summer fun car, that we had found online at Harmony Acura. We found the Dealership very clean, elegant, and professional. While were where there, we had the pleasure to meet and deal with Rohan Chamoli. He was very friendly, and knowledgeable on the Roadster we where interested in, and able to explain in detail, all the features it had. We were able to negotiate a fair price for this vehicle, and drove back to Kamloops in our "new to us ...
We love to bring our car to Acura Shop . Thank you Aron ,you are very good service and thank you Lang ,you are very good technician.
I showed up for some warranty work on a well used 10+ year old MDX i had purchased privately. Kevin Botbijl checked me in and I was treated as if I had just purchased a $100,000 supercar. They were prompt, and were clear and easy to understand when they explained the work. Goodwill and customer service go a loooong way. These guys will be my first stop when I decide to upgrade.
Great service, great car!
Excellent customer service by Quinn, Marco, and Niki. I was given a very good offer for trade-in a CRV for a RDX. The full process took less than 6 hrs to negotiate and finalize. I was impressed with the professionalism and friendliness of the staff at the dealership. I highly recommend Harmony Acura.
Kevin in Service has been a pleasure to deal with! He is knowledgeable and consistent which is appreciated. Thank you for taking great care of me Kevin!
Super happy with Kelowna Acura. Great experience from the moment we arrived in the lot until the close of the transaction. Super work done to help us select a vehicle that is just right for our family. Very helpful people at every stage of the buying experience. If you need a new auto in Kelowna, I strongly suggest you start here.
I do like the service and they get the work done efficiently. My last visit though our car hadn't been washed even though it was there from Friday to Monday. Usually we get was vouchers not this time.
On time, great service, lovely loaner vehicle. Well done 👍
Our family recently picked up a new vehicle from Harmony Acura. Dealings with sales, service and parts departments were all positive. Big thanks to Quinn for going over and above to turn some minor issues into a great purchase experience.
We love our Acura! We dealt with Mike and had a good buying experience. Everyone was knowledgeable, friendly and very helpful. There was a small hiccup but Quinn quickly made it right. We are very happy with the service we got at Harmony Acura!
Always have experience great service at Harmony Acura! Nice to deal with a family owned dealership! Thanks
Recently had the Timing Belt replaced. Service advisor recommended the serpentine belt as well. Very knowledgeable and professional staff. The RDX was ready to go on the appointed time. Will definitely return for further service.
This was one of our most positive car purchasing experiences. Our salesman....Emmett.....knew from briefly chatting with us what we wanted in a car and that we didn't value high pressure sales. He never tried to up sell us and was knowledgable about how the car would perform according to what we told him we were looking for. I would totally recommend this dealership. The sales manager and the financial manager were also very pleasant to deal with.
We purchased a new Acura several months ago. Mike was great to deal with, as was the rest of the staff. We were treated very well, had all our questions addressed in a professional, caring and friendly manner, and are really happy with our wonderful new car. We would highly recommend purchasing a new vehicle from Harmony Acura.
We had a wonderful experience at Harmony Acura. We found the staff to be friendly, helpful, responsive, accommodating and professional. Mike was our sales representative and he was great to work with from beginning to end.
My wife and I dealt with Mike at Harmony Acura. He was very professional and took his time showing us all the options the RDX had. We visited other dealerships that day and didn’t get the service we did at Acura. Our vehicle arrived earlier than we had expected so we were excited about that. Thanks Mike for a great buying experience.
Amazing service from the service department. Needs are always met. Kevin is great deal with! Still loving my 2021 RDX 🙂
Good service. Friendly staff. Got next day appointment for my car, which is great!!
Great service, nice touch with the updates to phone while waiting for work to be completed.
Emmett Thomas made purchasing our vehicle a pleasant experience. We never felt pressured in any way and his knowledge about the MDX was helpful. He took his time walking us through the technology in our new car. A very nice young man to deal with.
I had a great service appointment today. Got my oil change, and had something fixed that’s been draining my battery. The service providers are friendly, helpful, and did exactly what they promised.
I went in for an oil change and asked to have my brakes checked but when I picked up my car I was told there was an $82 charge for it… this was never discussed with me prior to it being done. Had I known there was an $82 charge I would have said no. It would be nice to have the person I’m dealing with be right up front about fees for service and not let me walk away thinking it was at no cost especially since I had given the go shed for coolant change and air filter change ...
Service was fantastic ………. All service work that was being done was done extremely quick. Got a text that my car was done and ready to go ( gave me the option to pay online or in store. My car was washed and ready to go !!
Great dealership and service!
We showed up with 45 min before closing thinking we may just look at vehicles and come back the next day to test drive. Spencer Larson meet us on the lot and was most accommodating. He took us for a test drive and stayed 1.5 hours past closing to answer our questions and concerns. I would highly recommend seeing Spencer if you're looking to purchase a vehicle from Harmony Acura/Honda.
