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Customer Testimonials
We purchased a 2016 Acura TLX SH-AWD Elite from Harmony two weeks ago finishing a process that was two months long. We had decided we wanted to replace my wife's two wheel drive car with an AWD sedan and wanted to look at Acura. As we live north of Kamloops, we contacted Harmony via Internet to arrange for a test drive of two vehicles, an AWD car and the RDX Suv. When we arrived on the designated day, the Internet contact introduced us to Garry Grochowich, who showed us several vehicles and took us for a test drive in a TLX SH-AWD as well as the RDX. He was extremely knowledgable and was able to answer all our questions. His manner was professional, and we found him to be a good listener who gave sound advice. We never felt any unease or pressure. While we did not buy that day, as both vehicles we drove did not totally satisfy our requirements, the test drives did allow as to make a decision about what we would buy next. When we left the dealership, we felt so positive about the experience, we decided to buy from Garry when we were ready and when he found the vehicle that met our needs. He told us he would. We stayed in touch with Garry while he looked for the car that we wanted to buy. Two months later we drove to Kelowna again to look at a two year old TLX SH-AWD with 15,000km that he told us was at the dealership. We liked the car but Garry was on his day off, so we returned home and negotiated a deal with Garry via e-mail and telephone over the next two days. We picked the car up five days later, again on his day off, but Garry came in to meet us and complete the deal. He devoted over two hours looking after us while we completed the transaction, followed by over an hour with us in the vehicle explaining and setting up operating parameters for the numerous functions and paired our smart phones before we set off to drive home.This vehicle purchase, our 16th in the last 50 years was the most positive. From the welcoming atmosphere at the dealership, to the excellent care we received by Garry, to the follow up letters from the Sales Manager after each visit, thanking us for visiting their dealership, to the chat with the owner on the display model floor asking how we were doing, to the thank you for purchasing from us letter from the owner, just days after we brought the new car home, this was just a most positive experience.We highly recommend visiting Harmony Honda or Acura and Garry to involve him in your vehicle purchase.
We worked with James Judd and Aaron Macenzie on the purchase of ournew to us Mercedes. They were great to deal with and we would recommend dealing with James if you are looking for an Acura.
My wife and I would like to thank all the folks at Harmony honda for the excellent service we received. Our service person Gary Grochowich was great and helped us get to a price we felt comfortable with. Thanks to our finace person Arron who got us the best rate possible and setting everything up with our bank which saved us a lot of time, also thanks for trying to get us other promotions that were out there.This was the most unstressful vehicle purchase we have ever done. Thanks to everyone at Harmony involved in our purchase. Donna and Gary.
Great service.
Great experience buying at harmony honda Kelowna ?very helpful, friendly staff, would definitely buy from them in the future
We have just purchased our 3rd Honda CR-V from Harmony Honda. Each time we had the distinct pleasure of having Gary "Grouch" Grochowich as our personable, competent and caring sales representative. A real pleasure indeed. It was a smooth, fun, seamless and professional transaction. We find Gary to be a real credit to Harmony Honda's Sales Team. Bravo!
Geoff Turner is a super star! I've bought plenty of vehicles in my time and I think I've finally met a salesperson that truly knows his stuff! I've sent a few friends to buy vehicles from him in the meantime and they've had the same fantastic experience. Thanks Geoff!
